AI Enablement playbook/Module 7 · Rollout & adoption
Day 65 / 100 · Rollout & adoption · Communicating AI to staff
Why first. Then what.
People fill silence with rumours. Tell them why the business is using AI before you tell them which tools.
What to say
The Message
- Why we're doing this
- What changes, and what doesn't
- The rules, in one page
- Where to get help
- How to raise concerns safely
How to say it
The Order
- Leaders first, in person
- Then team meetings, with Q&A
- Then a written FAQ
- Then regular updates, not one email
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