Team Cognitive Health playbook/Module 10 · Building the system

Day 93 / 100 · Building the system · Metrics without surveillance

Measure conditions, not people.

Cognitive health metrics should show whether the system is healthy, never who is “underperforming.” POPIA's purpose and minimality principles point the same way.

Do measure

Team-Level Signals

  • Anonymous health and pace scores
  • WIP, cycle time, meeting hours
  • Trends over time

Don't measure

Surveillance

  • Keystrokes, screen time, mouse activity
  • Individual chat or email volume
  • Sentiment scanning of messages

Protect

POPIA-Minded

  • A clear purpose, stated up front
  • Collect the minimum
  • Minimum group sizes (Day 59)

Source: POPIA ↗

Measure conditions, not people.