Prompting Skills playbook/Module 9 · Prompting by role

Day 88 / 100 · Prompting by role · Operations

Runbooks. Rosters. Root causes.

Ops teams hold a lot of knowledge in their heads. AI is a quick way to get it written down and useful at 2am.

Runbooks

Write It Down

“Turn these notes from our last failover into a step-by-step runbook with checks.”

Next time, anyone on call can follow it.

Incident analysis

Why It Happened

“From this timeline, suggest likely root causes and what data would confirm each.”

Hypotheses to test, not answers (Day 14).

Log triage

What Am I Looking At?

“Explain this error pattern and what usually causes it.”

Strip IPs, keys and numbers first (Day 61).

Write it down once. Fix it faster next time.