Agile & Delivery playbook/Module 6 · Delivery management

Day 54 / 100 · Delivery management · Risk vs issue

Might happen, or happening?

A risk is uncertain and in the future. An issue has already happened. They need different responses, and risks need them sooner.

Risk

Might Happen

Probability × impact.

Respond: reduce it, avoid it, share it or accept it knowingly.

Issue

Has Happened

It's already hurting.

Respond: resolve it or escalate it. Now.

The trigger

Risk To Issue

“If the licence isn't renewed by the 1st…”

Agree the point where a risk becomes an issue.

Risks need owners before they become issues.