Agile & Delivery playbook/Module 9 · Teams & coaching

Day 90 / 100 · Teams & coaching · Leading without authority

Influence is earned.

Delivery managers, Scrum Masters and product people rarely have direct authority. Their influence comes from trust, relationships and good framing.

Credibility

Do What You Say

Deliver on small promises, consistently.

Trust is built in small deposits.

Relationships

Know What They Need

Understand each stakeholder's goals and pressures.

Before you need anything from them.

Framing

Their Goals, Not Yours

Connect your ask to what they care about.

“This helps you with…”

Earn influence. Spend it carefully.