Agile & Delivery playbook/Module 10 · Transformation

Day 91 / 100 · Transformation · Why transformations fail

Change the system, not the rituals.

John Kotter's 1995 article on why transformation efforts fail still reads like a diagnosis of most Agile rollouts. The same six patterns keep appearing.

01

Big-bang rollout

Every team at once, ready or not.

02

Rituals only

New meetings, same way of working (Day 1).

03

Leaders exempt

Teams change. Leadership habits don't.

04

Old incentives

Annual budgets and individual bonuses untouched.

05

Measuring adoption

Counting trained teams, not better outcomes.

06

Coaches leave

External help ends and nothing internal remains.

Source: Harvard Business Review: John P. Kotter, 'Leading Change: Why Transformation Efforts Fail' ↗

Change the system, not just the ceremonies.