AI Enablement playbook/Module 1 · AI foundations

Day 04 / 100 · AI foundations · Why AI hallucinates

Fluent isn't the same as true.

A hallucination is a confident answer that's made up. It isn't a glitch. It's what a prediction engine does when it has nothing solid to predict from.

No source

The Gap

Asked for a fact it never had, it produces the most plausible-sounding one instead.

Built to answer

The Pressure

Trained to be helpful, “I don't know” comes less naturally than a confident guess.

Vague input

The Fog

Ambiguous prompts, missing context and niche topics all widen the room for invention.

Sources: Mata v. Avianca, Inc., 678 F.Supp.3d 443 ↗ · Sunday Times ↗

Verify before it leaves the building.