AI Enablement playbook/Module 1 · AI foundations
Day 06 / 100 · AI foundations · Chatbots vs agents
Chatbots talk. Agents act.
The difference isn't how clever the AI is. It's how much it's allowed to do without asking you first.
Chatbot
It Answers
Replies in a conversation. You read the answer and do the work yourself.
Assistant + tools
It Helps
Searches, reads your files, drafts inside your apps. You approve each step.
Agent
It Acts
Plans a multi-step task, uses tools and takes actions with some autonomy.
Read this day in the full version