AI Enablement playbook/Module 4 · Data protection & POPIA

Day 32 / 100 · Data protection & POPIA · PII in prompts

Need it? Strip it. Or don’t paste it.

Most AI tasks work just as well without the personal details. Know what counts as personal information, then leave it out by default.

What counts

Personal Information

  • Names with contact details or addresses
  • ID, account and phone numbers
  • Call records, location and online identifiers
  • Special personal info: health, biometrics, religion, race, criminal behaviour and more

Before you paste

Four Questions

  • Does the task actually need it?
  • Can you swap it for a reference number?
  • Is this an approved business tool?
  • Would the customer be surprised?

Source: popia.co.za ↗

Leave personal details out by default.