A person decides. AI assists.
POPIA section 71 limits decisions with legal or substantial effects on people that are based solely on automated profiling.
What's covered
Section 71(1)
Decisions based solely on automated processing that profile someone: work performance, creditworthiness, reliability, conduct and more.
The exceptions
Section 71(2)
Allowed in some contract situations or where a law or code permits, with safeguards in place.
The safeguards
Section 71(3)
The person can make representations, and gets enough information about the logic used.
Source: popia.co.za ↗
Keep a real human in the decision.