Check a few, regularly.
You can't review every AI output. You can review a small random sample on a schedule, and catch problems before customers do.
How to sample
The Method
- Pick outputs at random, not the easy ones
- Small but regular: weekly beats yearly
- Larger samples for higher-risk uses
- Same checklist every time
What to check
The Checklist
- Accurate and grounded
- Right tone for the audience
- No personal data where it shouldn't be
- Would we be happy to see it published?
Small samples, every week.