Team Cognitive Health playbook/Module 6 · Psychological safety

Day 59 / 100 · Psychological safety · Measuring safety

Measure the team, never the person.

You can track psychological safety, carefully. Edmondson's short survey includes items like “If you make a mistake on this team, it is often held against you.”

Survey

Short & Anonymous

  • A few validated items, quarterly
  • Reported at team level only

Observe

Watch The Behaviour

  • Who speaks, who gets interrupted
  • How fast bad news travels

Trend

Direction Over Number

  • Compare the team with itself
  • Look for shifts after changes

Act

Or Don't Ask

  • Share results with the team
  • Agree one action together

Sources: Administrative Science Quarterly ↗ · POPIA ↗

Measure the team, never the person.