Be fast, be human, be clear.
Restructures are among the most draining changes a team goes through. How they're run matters as much as what changes. Involve HR and Legal early.
Before
Shorten The Limbo
- Decide as fast as responsibly possible
- Consult properly (in SA, s189 LRA for retrenchments)
- Say when people will know
During
People First
- Affected people hear 1:1, first
- Never by email or rumour
- Then the wider team, same day
After
Rebuild Clarity
- New roles and ownership explicit
- Team agreements reset
- Space to grieve what was lost
Source: Department of Employment and Labour ↗
Be fast, be human, be clear.