Say when AI helped.
Disclosure isn't a confession. It's part of the trust people place in your work. Know your company's rules and follow them.
Internal drafts
Situation
You wrote, reviewed and own it. AI helped with polish.
DEFAULT
Usually fine. Follow team norms.
Customer-facing
Situation
Marketing, proposals, support replies.
DEFAULT
Follow policy. Own every word.
Regulated or academic
Situation
Legal, financial, published research, formal submissions.
DEFAULT
Check the rules. Often required.
Automated replies
Situation
Chatbots and AI agents talking to people directly.
DEFAULT
Always tell people it's AI.
Source: EU Artificial Intelligence Act ↗
Be open about the help. Own every word.