Team Cognitive Health playbook/Module 7 · Learning & growth

Day 65 / 100 · Learning & growth · Feedback culture

Small, soon, specific.

Feedback works best as a steady stream, not an annual flood. Keep it specific enough to act on, and let it flow in every direction.

Situation, Behaviour, Impact

A Simple Shape

“In Tuesday's demo, you skipped the edge cases, and the client asked twice.”

  • Facts, not labels

Soon & often

Not Saved Up

“Can I give you a quick thought on that?”

  • Within days, not months

Two-way

Leaders Ask Too

“What's one thing I could do better?”

  • Ask, thank, then act

Source: Center for Creative Leadership ↗

Small, soon, specific.