Team Cognitive Health playbook/Module 7 · Learning & growth

Day 67 / 100 · Learning & growth · Learning from failure

Not all failure is equal.

Amy Edmondson separates failures by type. Each one needs a different response, and only one kind deserves celebrating.

Basic

Preventable

Known process, not followed

  • Fix with checklists and guardrails
  • Don't celebrate. Prevent.

Complex

System Interactions

Many small factors lining up

  • Fix with blameless review (Day 55)
  • Look for early signals

Intelligent

New Territory

A thoughtful experiment that didn't work

  • Small, hypothesis-driven
  • Share it, celebrate it

Source: IMD ↗

Fail small, fail smart, share it.

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