Product Management playbook/Module 5 · Metrics

Day 43 / 100 · Metrics · Funnels

Find where people leak.

A funnel shows each step between interest and value, and how many people make it through. The biggest drop is your first question.

100%

Fictional Sign-Up Funnel

Visit the website

Start sign-up

30%

Complete sign-up

18%

Port their number

10%

Make a first call

9%

Fix the leak before adding water.