AI Enablement playbook/Module 5 · Shadow AI & security

Day 42 / 100 · Shadow AI & security · Securing AI connectors and integrations

Every connector is a door.

Connectors let AI read your email, files, calendar and CRM, and sometimes act in them. That's the value, and the risk.

What they do

The Value

Let an AI tool search, read and act inside your business systems on a user's behalf.

The risks

The Exposure

Over-broad permissions, AI seeing everything the user can, and access that never expires.

The controls

The Fix

Least-privilege scopes, admin approval, read-only first, and quarterly review of what's connected.

Least access. Reviewed often.