Verify through a second channel.
AI has made scams fluent, personal and convincing. A familiar voice or face is no longer proof of anything.
AI phishing
No More Typos
Polished, personalised emails that reference real projects and people.
Voice clones
A Few Seconds Of Audio
A short clip from a video or voicemail can be enough to copy a voice.
Defences
Process Beats Instinct
Call back on a known number, dual approval for payments, and a code word for urgent requests.
Sources: Fortune ↗ · Hong Kong Free Press ↗ · McAfee ↗
Urgent plus unusual? Call back.