Roadmaps without fake dates.
Confidence drops the further out you look. A good roadmap is honest about that instead of hiding it behind dates.
Now
Committed · High Confidence
Self-service call routing
Faster number porting
Next
Shaped · Medium Confidence
Clearer invoices
After-hours call handling
Later
Exploring · Low Confidence
“Owners miss calls on the road”
“Teams can't see call trends”
Source: ProdPad ↗
Commit to the near. Flex on the far.