Team Cognitive Health playbook/Module 8 · Communication

Day 75 / 100 · Communication · Asking for help

Stuck is fine. Stuck alone isn't.

Teams lose days to people who are silently stuck. Make asking easy, specific and normal, especially for new joiners.

When

A Timebox

Stuck for a set time? Ask.

  • e.g. 30–60 min for most tasks
  • Agreed as a team norm
  • Not a sign of weakness

How

A Good Ask

“I'm trying X. I tried Y. I'm stuck on Z.”

  • Context, attempts, the specific question
  • Easy to answer quickly

Normalise it

Leaders Ask Too

“Anyone know how this works?”

  • Seniors ask in public channels
  • Thank people for asking

Stuck is fine. Stuck alone isn't.