Team Cognitive Health playbook/Module 8 · Communication

Day 80 / 100 · Communication · A communication charter

One page on how we talk.

A communication charter pulls this module together into one page, then rolls into the team operating manual on Day 91.

Channels

What Goes Where

  • Chat, email, docs, calls
  • Urgent vs FYI (Day 34)

Response times

How Fast

  • By channel, agreed (Day 35)
  • Silence doesn't mean ignored

Meetings

How They Run

  • Outcomes and roles (Day 72)
  • Who speaks (Day 57)

Decisions

How We Record

  • ADRs and notes (Day 73)
  • Summary plus source (Day 74)

One page on how we talk.