Design team interfaces like an API.
Most friction lives between teams, not within them. Team Topologies suggests each team publish a clear “team API”: how to work with it.
Team API
How To Work With Us
- What we own
- How to request work
- Response expectations
Named links
People, Not Just Tickets
- A contact for each dependency
- Regular short syncs
- Escalation path agreed
Shared forums
See Each Other's World
- Joint demos and planning
- Shared incident reviews
- Rotations and shadowing
Source: Team Topologies ↗
Design team interfaces like an API.