Product Management playbook/Module 10 · AI features

Day 92 / 100 · AI features · Designing for wrong answers

AI will be wrong. Plan for it.

Every AI feature produces some wrong answers. Good products make them easy to spot, cheap to fix and safe when they slip through.

Make errors visible

Show sources, so people can check claims quickly.

Make errors easy to fix

Edit, regenerate, undo. One click, not a support ticket.

Limit the blast radius

Drafts for review, not automatic sends.

Learn from corrections

Every fix feeds back into testing and improvement.

Design the failure before it happens.