Product Management playbook/Module 10 · AI features

Day 95 / 100 · AI features · Cost per successful outcome

Measure cost per success, not per call.

The cheapest model per request can be the most expensive per result, once you count failures, retries and human clean-up.

Total AI + human cost ÷ Successful outcomes

The Real Cost

Model choice

Bigger models cost more per call and may fail less.

Context length

Long prompts and documents add up quickly.

Retries and failures

Every failed attempt is paid for.

Human review time

Often the biggest cost of all.

Cheap per call can be expensive per result.