Product Management playbook/Module 10 · AI features

Day 93 / 100 · AI features · AI UX patterns

Good AI feels like a helpful colleague.

The best AI features fit into work people already do. These patterns keep people in control while AI takes the grunt work.

Six Patterns That Work

01 · DRAFT, THEN EDIT

AI writes the first version. The person finishes it.

02 · SUGGEST, DON'T ACT

Offer the next step. Let the person confirm.

03 · SHOW THE SOURCES

Every claim links back to where it came from.

04 · HELP IN CONTEXT

Appear inside the workflow, not in a separate chat.

05 · EASY UNDO

Any AI action can be reversed instantly.

06 · CLEAR HUMAN HANDOFF

A visible, easy way to reach a person.

Assist the work. Don’t hijack it.