01AI foundations Days 1–10

You'll know what AI is good at, where it goes wrong, and whether your team is ready to use it.

Team session guide →

  1. 01Great assistant. Terrible authority.A pattern-matcher. Not a mind.
  2. 02It predicts. It doesn't look up.Autocomplete, supercharged.
  3. 03Short, focused context beats long and messy.AI reads in tokens. And its desk is finite.
  4. 04Verify before it leaves the building.Fluent isn't the same as true.
  5. 05Match the model to the job.Not all AI is a chatbot.
  6. 06More autonomy needs more guardrails.Chatbots talk. Agents act.
  7. 07Test it on your work. Don't assume.Brilliant here. Baffling there.
  8. 08Not magic. Not hype. A tool.Four myths worth retiring.
  9. 09Small teams move faster. Use it.Small team. Big leverage.
  10. 10Know your gaps. Start anyway.Ready? Check before you scale.

02Finding use cases Days 11–20

You'll have a shortlist of tasks worth trying, scored, with one small pilot planned.

Team session guide →

  1. 11Start with a week of real tasks.Audit the tasks, not the jobs.
  2. 12Most of the wins live in augment.Automate. Augment. Or leave alone.
  3. 13High value, low risk: start there.Score it before you start it.
  4. 14Weeks, not quarters.Win small. Win soon.
  5. 15Define “worked” before you start.A pilot is an experiment.
  6. 16Configure first. Build last.Configure. Buy. Then, maybe, build.
  7. 17Grounded answers beat clever guesses.Give it your facts to work from.
  8. 18Believable beats impressive.One page. Conservative numbers.
  9. 19Count the checking time too.Net time. Not gross.
  10. 20A stopped pilot is data, not failure.Know when to stop.

03AI governance Days 21–30

You'll have a one-page AI policy people will actually read, with a clear rule for data.

Team session guide →

  1. 21Rules make safe use possible.Governance isn't red tape.
  2. 22One page. Plain words.If it isn't read, it isn't a policy.
  3. 23Traffic lights, with examples.Green. Amber. Red.
  4. 24Tier the use, not the tool.Tier the use, not the tool.
  5. 25List it, own it, review it.You can't govern what you can't see.
  6. 26Fast for low risk. Careful for high.A fast lane for low risk.
  7. 27Named owners, not shared worry.Every tool has a name next to it.
  8. 28Check the vendor. Sign the contract.No contract, no customer data.
  9. 29Report fast. Fix fast. Learn.Make it safe to own up.
  10. 30Small updates, often.Review it like software: often.

04Data protection & POPIA Days 31–40

You'll know how POPIA applies to your AI use and what to strip before anything goes into a prompt.

Team session guide →

  1. 31Personal data in? POPIA applies.POPIA applies to your prompts too.
  2. 32Leave personal details out by default.Need it? Strip it. Or don’t paste it.
  3. 33Label first. Share less.Label it. Then strip what you don't need.
  4. 34Same data, new purpose? Check.Collected for X? Don't quietly use it for Y.
  5. 35Know where it goes. Have a basis.The cloud has a country.
  6. 36Keep a real human in the decision.A person decides. AI assists.
  7. 37Set a clock on every copy.Keep it only as long as you need it.
  8. 38Involve them before launch, not after.Involve them before launch.
  9. 39Two laws, one call. Check both.Recording calls? Another law applies.
  10. 40Private by default. Always.Design it in. Don't patch it on.

05Shadow AI & security Days 41–50

You'll know where AI is already in use in your business and how to close the obvious security gaps.

Team session guide →

  1. 41Offer a safe road, or people build their own.It's already inside.
  2. 42Least access. Reviewed often.Every connector is a door.
  3. 43Untrusted input plus tools: approve every action.Hidden instructions. Real actions.
  4. 44Own the account, own the data.Company accounts. MFA. Clean exits.
  5. 45Allowlist first. Install second.Don't trust the logo.
  6. 46Guardrails catch slips. Policy prevents them.Catch it before it's sent.
  7. 47Configure once. Recheck often.Defaults aren't the safe settings.
  8. 48Urgent plus unusual? Call back.Verify through a second channel.
  9. 49Log the actions. Review the logs.If it acts, it's logged.
  10. 50Habits beat annual videos.Little, often, and real.

06Responsible AI Days 51–60

You'll have checks for bias, oversight and honesty in place before AI touches a customer.

Team session guide →

  1. 51Assume bias. Then test for it.Biased data in. Biased decisions out.
  2. 52Check who it works worst for.Test the edges, not the average.
  3. 53Tell them before they find out.No surprises.
  4. 54Give reviewers time and authority.Oversight that can actually say no.
  5. 55Explainable, or not used.If you can't explain it, don't decide with it.
  6. 56Concepts from AI. Finals from people.Check the terms. Check for lookalikes.
  7. 57If it says it, you said it.Your AI's words are your words.
  8. 58Honest up front. Human on request.Say it's AI. Offer a human.
  9. 59Design for everyone. Keep a person reachable.Always leave a human door open.
  10. 60Ask the questions. Write down the answers.Eight questions before launch.

07Rollout & adoption Days 61–70

You'll have a rollout plan that gets people using AI in their real work, week after week.

Team session guide →

  1. 61Enthusiasts start it. The majority sustain it.Win the middle.
  2. 62One trusted helper in every team.Peers teach peers best.
  3. 63Learn it on real work.Their tasks. Their tools. Hands on.
  4. 64Name the concern. Answer that one.Listen first. Some resistance is right.
  5. 65Explain before you install.Why first. Then what.
  6. 66Straight answers build trust.Honesty beats reassurance.
  7. 67Weekly use on real tasks.Logging in isn't adoption.
  8. 68Short, specific, owned by the team.Each team gets its own page.
  9. 69Help on real work, every week.Bring a real task.
  10. 70Small wins, told well.Share the story. Credit the person.

08AI by function Days 71–80

You'll see how AI fits sales, marketing, support, finance, HR, operations and IT, and where it stops.

Team session guide →

  1. 71AI drafts. People sell.More selling. Less admin.
  2. 72Scale the drafts. Keep the voice.Faster drafts. Your voice.
  3. 73AI for speed. People for care.Faster answers. Human care.
  4. 74Every figure traced to the source.Explain the numbers. Don't invent them.
  5. 75AI for admin. People for decisions.Help people. Don't judge them by machine.
  6. 76Simplify, then automate.Fix the process first.
  7. 77AI flags. Qualified people decide.A fast first read. Never the final word.
  8. 78If you can't explain it, don't ship it.Faster code. Same standards.
  9. 79AI sharpens thinking. You make the call.Think better. Decide yourself.
  10. 80Small team. Same standards.A small team, stretched further.

09Measuring AI Days 81–90

You'll be able to show whether AI is actually helping, with five numbers on one page.

Team session guide →

  1. 81No baseline, no proof.Measure before you start.
  2. 82Correct and traceable.Right, and backed by the source.
  3. 83Measure it. Then drive it down.Count the made-up answers.
  4. 84Kept, edited or binned? Track it.How often do people keep it?
  5. 85Cost per finished outcome.Price the result, not the licence.
  6. 86Small samples, every week.Check a few, regularly.
  7. 87Same test, every change.A test set in a spreadsheet.
  8. 88Few numbers. Clear owners.Five numbers, one page.
  9. 89Modest and true beats huge and doubted.Honest return. Believable maths.
  10. 90Keep your data, prompts and tests.Plan the exit on day one.

10Future-proofing Days 91–100

You'll be ready for agents, new rules and new tools, with a plan that starts next Monday.

Team session guide →

  1. 91Narrow job. Clear limits.Give agents a job description.
  2. 92Rules, AI and people, each in their place.Rules where you can. AI where you must.
  3. 93Test every change before customers do.Every change gets the eval.
  4. 94Today's laws apply. Tomorrow's are coming.Comply with today. Prepare for tomorrow.
  5. 95Basics for all. Depth where it counts.Everyone needs the basics.
  6. 96Start from the problem.Problems first. Tools second.
  7. 97Informed boards govern better.Oversight, not operations.
  8. 98Right tool, right size.Use the smallest tool that does the job.
  9. 99Filter first. Then test.Curious, not chasing.
  10. 100One step at a time. Starting now.Start Monday.